Privacy Policy
Effective Date: 30/01/2025
Last Updated: 30/01/2025
Welcome to Train Your Brain Initiative. We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website (https://trainyourbrains.info/) and services.
1. Information We Collect
We may collect different types of information from you, including:
a) Personal Information
When you interact with our services, we may collect personal data such as:
- Name
- Email address
- Phone number
- Any information you voluntarily provide when contacting us or using our services
b) Non-Personal Information
We also collect data that does not directly identify you, such as:
- IP address
- Browser type and device information
- Pages visited on our website
- Time and date of access
- How you interact with our chatbot or other services
2. How We Use Your Information
We use the information we collect for the following purposes:
✅ To Provide Services – To deliver our mental health support services, including AI chatbot assistance, therapy-matching, and art programs.
✅ To Improve User Experience – To analyze website usage and enhance our platform’s functionality.
✅ To Communicate With You – To respond to inquiries, send updates, and provide customer support.
✅ For Security and Fraud Prevention – To protect against unauthorized access and ensure the safety of our users.
We do not sell, rent, or trade your personal information to third parties.
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and improve our services. These may include:
- Essential Cookies: Required for website functionality.
- Analytics Cookies: Help us understand website usage and improve performance.
- Preference Cookies: Remember your settings for a personalized experience.
You can adjust your browser settings to disable cookies, but this may impact your experience on our website.
4. How We Protect Your Information
We take security seriously and implement measures to protect your personal data, including:
✅ Encryption: We use secure protocols (SSL) to encrypt data.
✅ Access Control: Only authorized personnel can access your information.
✅ Regular Audits: We review our security practices to ensure compliance.
While we take reasonable precautions, no system is 100% secure. Always be cautious when sharing personal information online.
5. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.
6. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information.
- Opt out of receiving promotional communications.
- Request a copy of the data we hold about you.
To exercise any of these rights, please contact us at:
📧 Email: contact@trainyourbrains.info
7. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this page periodically.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to us:
📧 Email: contact@trainyourbrains.info
📞 Phone: +254731654671
💬 WhatsApp: Chat Now
🌍 Website: https://trainyourbrains.info/
Your privacy matters to us. Thank you for trusting Train Your Brain Initiative with your mental wellness journey. 💙